Privacy Policy

1. Introduction

HomeSkoolHelper LLC ("we," "us," or "our") is committed to protecting the privacy of your family's information. This Privacy Policy explains how we collect, use, store, and share information when you use the HomeSkoolHelper platform ("the Service").

We understand that you are entrusting us with sensitive information about your children and family. We take this responsibility seriously and have designed our practices to protect your data.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials (managed through Google OAuth). We also collect your state of residence to provide relevant compliance information.

Child Information

You may provide information about your children, including names, dates of birth, grade levels, learning styles, interests, and special needs. This information is provided voluntarily and is used solely to deliver the Service's features.

Educational Records

The Service stores educational records you create, including attendance records, grades, assignments, transcripts, portfolio items, and generated documents. You control what information is entered.

Uploaded Content

You may upload files such as photos of student work, documents, and portfolio items. These files are stored securely and are accessible only to your account.

Usage Information

We automatically collect basic usage information including pages visited, features used, browser type, and device information. This helps us improve the Service and troubleshoot issues.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers or bank account details on our servers. Stripe's privacy practices are governed by Stripe's Privacy Policy.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Generate transcripts, report cards, and other educational documents
• Provide state compliance information relevant to your location
• Power AI features such as grading assistance and curriculum recommendations
• Send service-related notifications (compliance updates, account alerts)
• Process payments and manage your subscription
• Respond to your support requests
• Protect against fraud and abuse

We do not sell your personal information or your children's information to third parties. Ever.

4. AI Features and Data Processing

When you use AI-powered features (such as AI grading), the content you submit is sent to our AI provider (Anthropic) for processing. This includes photos of student work and related context.

• AI-submitted content is processed in real-time and is not stored by our AI provider for training purposes
• We do not use your educational data to train AI models
• AI-generated results (suggested scores, feedback) are stored in your account as part of the Service
• You always have the final decision on any AI-generated grades or assessments

5. Data Sharing

We share your information only in these limited circumstances:

• Service providers: We use trusted third parties to operate the Service, including Supabase (database and authentication), Vercel (hosting), Stripe (payments), and Anthropic (AI). These providers are contractually bound to protect your data.
• Legal requirements: We may disclose information if required by law, subpoena, or legal process.
• Safety: We may share information when we believe it is necessary to prevent harm to individuals.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you of any such change.

We do not share your information with advertisers, data brokers, or any parties for marketing purposes.

6. Children's Privacy (COPPA)

HomeSkoolHelper is designed for use by parents and guardians, not directly by children. We do not knowingly collect information directly from children under 13.

All child information in the Service is provided by the parent or guardian account holder. Parents have full control over their children's data and can view, edit, export, or delete it at any time.

If we learn that we have inadvertently collected information directly from a child under 13 without parental consent, we will promptly delete it.

7. Data Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit (TLS/HTTPS) and at rest
• Database access is protected by row-level security policies ensuring family data isolation
• Authentication is handled through Supabase Auth with secure session management
• We conduct regular security reviews of our codebase and infrastructure
• Access to production data is limited to essential personnel

No system is 100% secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security. We will notify you promptly in the event of a data breach that affects your information.

8. Data Retention

We retain your data for as long as your account is active. If you close your account:

• Your data will be permanently deleted within 30 days
• Backups containing your data will be purged within 90 days
• We may retain anonymized, aggregated data that cannot identify you or your family
• We may retain data as required by law (e.g., billing records for tax purposes)

We strongly recommend exporting your important records before closing your account.

9. Your Rights

You have the right to:

• Access: View all data we hold about your family through the Service
• Export: Download your data in standard formats (PDF, DOCX) at any time
• Correct: Edit or update any information in your account
• Delete: Delete specific records or close your entire account
• Restrict: Request that we limit processing of your data
• Object: Object to specific uses of your data

To exercise these rights, contact us at support@homeskoolhelper.com or use the relevant features in your account settings.

10. Cookies and Tracking

We use essential cookies required for the Service to function (authentication, session management). We do not use advertising cookies or third-party tracking pixels.

We may use privacy-respecting analytics to understand how the Service is used. This data is aggregated and cannot identify individual users.

11. State-Specific Rights

California residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information.

Other states: If your state has enacted consumer privacy legislation, we will comply with applicable requirements. Contact us for state-specific requests.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service at least 30 days before they take effect. The "Last updated" date at the top of this page indicates the most recent revision.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

HomeSkoolHelper LLC
Email: support@homeskoolhelper.com